Last Updated: September 2026
Thank you for shopping with NTHNGELSE. We aim to make sure your order reaches you safely and on time. Please read our shipping policy carefully before placing an order.
1. Order Processing
All orders are processed after the order has been successfully placed and payment has been confirmed.
Orders are generally processed and dispatched within 2–5 business days. During product launches, sales, holidays, or other high-demand periods, processing may take a little longer.
Once your order has been dispatched, you will receive a shipping confirmation along with tracking details, where available.
2. Delivery Time
After dispatch, orders are generally delivered within:
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, NTHNGELSE may offer free shipping promotions subject to the terms mentioned during the promotion.
4. Tracking Your Order
Once your order has been shipped, tracking information will be shared with you through the contact details provided during checkout.
Please allow some time for the tracking information to become active after the order has been dispatched.
5. Incorrect Address or Contact Information
Customers are responsible for providing accurate and complete shipping information at the time of placing an order.
NTHNGELSE will not be responsible for delays, failed deliveries, or additional shipping charges caused by an incorrect or incomplete address, phone number, or other information provided by the customer.
If you notice an error in your shipping details, please contact us as soon as possible. We will try our best to assist you, but changes cannot be guaranteed once the order has been dispatched.
6. Delayed or Lost Shipments
While we work with reliable delivery partners, NTHNGELSE cannot guarantee delivery on a specific date.
If your order is delayed, please contact us with your order number so that we can assist you in tracking the shipment.
In the unlikely event that a shipment is confirmed as lost by the courier, we will work with the courier to resolve the issue and, where applicable, provide a suitable resolution.
7. Damaged Packages
If your package arrives visibly damaged or tampered with, please take photographs/videos of the package before opening it and contact us as soon as possible.
This documentation may be required to assist with a courier claim.
8. Delivery Attempts
Our courier partners may make multiple delivery attempts. Please ensure that someone is available to receive the package.
If an order is returned to NTHNGELSE because of repeated failed delivery attempts, incorrect address details, or refusal to accept the package, additional shipping charges may apply for re-shipping.
9. International Shipping
At present, NTHNGELSE ships within India only, unless otherwise stated on our website.
If international shipping becomes available, the applicable shipping charges, delivery timelines, customs duties, and taxes will be communicated at checkout.
10. Contact Us
If you have any questions regarding your order or shipping, please contact us through the contact details provided on our website.
Please include your order number when contacting us so that we can assist you more quickly.
NTHNGELSE